Riders' Guide

Welcome to our Riders' Guide, our online feature to provide information about SMART and address some of the most frequently asked questions from SMART passengers.

If you have a question for us, email us at info@SonomaMarinTrain.org and we will answer your question. Check out our Riders' Corner Question and Answer Page to read answers to questions submitted by SMART passengers.


To receive the latest SMART news and updates, sign-up for our email newsletter for updates.


Getting to the Station


Fare Information


Train Arrivals & Departures


Riding on the Train


FAQs and Fact Sheets

SMART Frequently Asked Questions
Clipper Card FAQs
Mobile Ticketing App FAQs


SMART Overview Factsheet: Serving the North Bay
Safety Fact Sheet
Fare Fact Sheet
Eco-Pass Fact Sheet
SMART Train Vehicle Fact Sheet


Customer Service



Access Overview


Safety & Security


Railroad Safety Resources


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