Riders Guide

Welcome to our Riders' Guide, your portal for information and answers to common questions about SMART.

If you have a question for us, email us at CustomerService@SonomaMarinTrain.org and we will answer your question. Check out our Riders' Corner Question and Answer Page to read answers to questions submitted by SMART passengers.

To receive the latest SMART news and updates, sign-up for our email newsletter for updates.

Mobile apps for SMART riders

The following mobile phone apps are available for enahncing the use of the SMART train:

SMART E-Tickets
For more infromation about these mobile phone apps, c lick here.

Transit App
Nixle
To subscribe to rider alerts via text, text the word SMART to 888777

Getting to the Station

Carpool Information

Multi-Use Pathway Map

Station Parking

Transit Partners

SMART Secure Bike Locker Information
BikeLink Information and BikLink Card Ordering

Station Information

System Map

Service Animals:
Service animals are animals that are individually trained to perform tasks for people with disabilities. Service animals may travel on vehicles, subject to the following conditions:

Must remain on a leash or harnessed except when performing work or tasks where such tethering would interfere with the animal’s ability to perform.
Must remain under the owner’s control and not pose a direct threat to the health or safety of others.
Must remain in a down or sit position.

Pets:
Small pets are allowed on the SMART train as long as they are in a carrier that fits on your lap or on the floor in front of you while seated. A pet carrier may not be placed on a seat or table. Animals in carriers are not allowed in the aisle between seats.