Riders' Guide

Welcome to our Riders' Guide, your portal for information and answers to common questions about SMART.

If you have a question for us, email us at info@SonomaMarinTrain.org and we will answer your question. Check out our Riders' Corner Question and Answer Page to read answers to questions submitted by SMART passengers.


To receive the latest SMART news and updates, sign-up for our email newsletter for updates.


Getting to the Station


Fare Information


Train Arrivals & Departures


Riding on the Train


FAQs and Fact Sheets

SMART Frequently Asked Questions
Clipper Card FAQs
Mobile Ticketing App FAQs


SMART Overview Factsheet: Serving the North Bay
SMART da Servicio a North Bay

Safety Fact Sheet
Hoja de Datos de Seguridad de SMART

Fare Fact Sheet
Hoja Informativa de Tarifas de SMART​​

Eco-Pass Fact Sheet

SMART Train Vehicle Fact Sheet

Green Commute Fact Sheet

Customer Service



Access Overview


Safety & Security


Railroad Safety Resources


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